Orders, Shipping and Payment
- Genetrack Cancellation and Refund Policy
- What methods of payment do you accept?
- I entered the wrong shipping address, what should I do?
- Can you ship a DNA test internationally?
- I lost my test kit, can you send another one to me?
- Can you ship a health test internationally?
- How do I ship my samples back to the laboratory?
- I can't find my return shipping envelope, what should I do?
- Can I ship my DNA test kits separately to the laboratory?
- Can I send in my samples from another state?
- Do I have to use the return envelope to send my kits back?
- I shipped my test kit, have you received it?
- Can the DNA test kit be split and sent to different addresses?
- Can I request discreet shipping and packaging for my test order?